Is it necessary for me to register an account in order to buy an item?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
Which shipping providers do you use?

Suppliers have their shipper based in their local country.

How long it will take to receive the furniture?

It depends on the country of manufacture about one and two months.

What should I do if my order hasn't been delivered yet?

It may take a little while to process the request. Because the jakarts team is in direct contact with the manufacturer for the details of the order.

Do you offer any kind of discounts?

Discounts are displayed on the products.

How do I know my size?

You must choose your size when ordering. By clicking the different size option.

How do I know my order has been submitted successfully?

You will receive an order confirmation by email. If you for any reason do not receive the order confirmation, please check your spam folder before contacting our customer care. If you still have not received it, please contact our customer care at [email protected] for assistance.

To Top